Recall

Dear Valued Customers,

On September 27, the U.S. Consumer Product Safety Commission, in cooperation with the Boy Scouts of America, announced a voluntary recall of certain units of the Wolf, Bear, Lion and Webelos neckerchief slides sold between February 2018 and August 2018. The only neckerchief slides affected by this recall are those associated with the following PO numbers, which are listed on a tag attached to the back of the slide.

PO#200233281

PO#200236630

PO#200228276

PO#200231755

For further information, please click [here] for the notice by the Consumer Product Safety Commission and click [here] for our FAQs.

Product Recall

Mountain Safety Research Trail LiteTM Duo Cook Set

Mountain Safety Research (MSR) has issued a voluntary recall of certain cook pots because the pot handle can come loose or disengaged, potentially spilling contents, including hot liquids, and creating a burn hazard.

 

SKU# 619466: Trail LiteTM Duo Cook Set

 

Trail Lite Duo Cook Set

Affected Products: MSR® Trail Lite™ and Reactor® camping cooking pots, sold individually or as part of sets, including the Trail Lite Solo Cook Set, Trail Lite Duo Cook Set, PocketRocket® Stove Kit, and Reactor Stove Systems.

What to Do: If you believe you have an affected product, visit www.msrgear.com/pot-recall.html for step-by-step instructions on how to contact MSR and receive a replacement pot handle/lifter.

Contact MSR by Phone: 800-531-9531 Monday-Friday from 8 a.m. - 4 p.m. PST.


Boy Scouts of America Cub Scouts Outdoor Activity Pin

The Boy Scouts of America today announced a voluntary recall of Cub Scout Outdoor Activity pins that depict a gold animal paw painted on a blue background sold between April 2016 and January 2020.

 

SKU# 14236: Cub Scout activity outdoor award program. This wolf track pin is to be worn on the pocket flap version of the award. It represents earning the award in successive years. Pin measure 3/8" x 3/8".

 

Cub Scouts Oudoor Activity Pin

The pins were sold at local Scout Shops, authorized BSA distributors, and online at scoutshop.org. About 78,000 pins are affected although about twelve percent of the affected units in inventory and have never been sold or distributed.

No injuries have been reported as a result of the affected pins, and the BSA has identified and fixed the problem that led to the recall. The recall was prompted when a regular quality assurance the BSA implements through a third-party testing lab indicated that parts of the pin’s face and shaft contained levels of lead above limits set by the federal government.

Families with a recalled pin should stop using it immediately. They’re entitled to an exchange or refund, even if they no longer have a receipt or the original tag.

Even if you no longer have a receipt, you are eligible for an exchange or refund.

Return the product to any Scout Shop or directly to the BSA’s National Distribution Center in Charlotte, N.C.

Instructions for returns can be found at this link.

Frequently Asked Questions

  1. How can I tell if my pin is affected by the recall?
    This recall involves the Cub Scout Outdoor Activity lapel pins sold between April 2016 and January 2020 with a gold animal paw painted on a blue background pin, a picture of which is shown below.

  2. What is the problem with the pins?
    The electroplated face or shaft of the pin may contain levels of lead that exceed the federal lead standard applicable to children’s products. Lead is toxic if ingested by young children and can cause adverse health issues.

  3. How do I participate in the recall?
    Customers should immediately take the recalled pin away from children and stop using it. Customers may return the product to any Scout Shop, or may contact the BSA’s National Distribution Center in Charlotte, N.C. at https://www.scoutshop.org/returns or by phone at 800- 323-0736 between 8 a.m. and 7 p.m. ET Monday through Friday, for a refund or credit.

  4. I no longer have a receipt for my pin. Can I still return it?
    Yes. You can still return the pin for a refund or credit.

  5. Have any injuries related to the pin been reported?
    No injury related to any of the pins has been reported.

  6. How many of these products have been purchased?
    This recall involves approximately 78,291 units. Twelve percent of the affected units are in inventory at BSA’s distribution center and have never been distributed to consumers, retail outlets, or our distributors.

  7. How did you discover this problem?
    As part of our regular quality assurance procedures, we randomly selected this item to be tested by a third-party testing lab. The lab test results indicated accessible substrates on the submitted sample, specifically, the pin’s electroplated face and shaft, exceeded the lead content requirements of the Consumer Product Safety Improvement Act of 2008. PSIA. Out of an abundance of caution, we stopped all shipments of the products from our warehouse and instructed our retail outlets to stop all sales and remove the affected products from the sales floor. Subsequently, we had additional samples re-tested by the third-party lab, and a portion of the re-tested samples also did not comply with the applicable lead content requirements.

  8. Where was the product designed and manufactured?
    The product was designed in the USA by the BSA. The affected units were manufactured in China.

  9. I have purchased one of these pins. What should I do with it?
    The BSA is offering a full refund or credit to consumers who have purchased any of the affected pins. You may return your pin to any Scout Shop or contact to the BSA’s National Distribution Center in Charlotte, N.C. at https://www.scoutshop.org/returns or by phone at 800-323-0736 between 8 a.m. and 7 p.m. ET Monday through Friday, for a refund or credit.

  10. I thought all Boy Scout merchandise was manufactured in the United States. Now you are going to China?
    The Boy Scouts of America seeks out the best suppliers of merchandise we can find. We work with manufacturers in the U.S. and in other countries. In the modern world economy, the best suppliers may source some or all their products from foreign manufacturers.

  11. What can I do to ensure my child’s safety?
    We are not aware of any injury resulting from any of these pins. If you have any concerns about your child’s safety in connection with the present matter, you may throw away the product or return the product to BSA for a refund or credit