Customer Service Overview

Contact Us

At your service, from 8:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday.

Email
customerservice@scoutshop.org

Phone
1-800-323-0736

Mail
Boy Scouts of America Supply Group
P.O.Box 7143 Charlotte, NC 28241


The BSA Promise:

Our promise to you:

You are the final judge of our products. If for any reason, you are dissatisfied with any item purchased from the Boy Scouts of America, you can either exchange the item for a replacement or receive a full and complete refund within 90 days from the purchase date. 

You can be assured that the Scouting seal and the BSA Best® and Black Bull® labels are your guarantees of quality, excellence, and performance. So look for these official Scouting merchandise symbols and buy with confidence.

Mark Winkelman
Director, Supply Group

Customer Service Overview

Contact Us

At your service, from 8:00 a.m. to 6:00 p.m. Eastern Time.

Email
customerservice@scoutshop.org

Phone
1-800-323-0736

Mail
Boy Scouts of America Supply Group
P.O.Box 7143 Charlotte, NC 28241


The BSA Promise:

Our promise to you:

You are the final judge of our products. If for any reason, you are dissatisfied with any item purchased from the Boy Scouts of America, you can either exchange the item for a replacement or receive a full and complete refund within 90 days from purchase date.

You can be assured that the Scouting seal and the BSA Best® and Black Bull® labels are your guarantee of quality, excellence, and performance. So look for these official Scouting merchandise symbols and buy with confidence.

Mark Winkelman
Director, Supply Group